I constructed the following graph to show the trend in conversation around the current late night debacle. You will find that Conan O’Brien’s demand hit a carrot top high, while Jay Leno has led down to a deep chin dip. Each of these trends are based around the online communities’ response to the current entertainment world scandal, “Late Night Gate”.

Alliances have formed in support of #teamconan and #teamjay. We see from the buzz that the mass is leaning towards the support of Conan O’Brien. NBC’s volume of mentions has shot up which is not too shabby for the media company who has been struggling to compete within the “Top 4” networks for some time. At an unfair advantage, Jay Leno and NBC seem to be on the same team and ultimately, NBC will be making the programming decisions. With that being said, I wanted to offer NBC a few recommendations that may help.
Recommendation #1: Ratings aren’t everything and online conversations shouldn’t be ignored. With the use of social media monitoring technology this can be done within minutes. Tens of thousands of online supporters are on Facebook in the “I’m with Coco” group and bickering back and forth with the #teamconan and #teamjay hashtags.
Recommendation #2 : Take a look at Conan and Leno’s Web analytics for on-site performance and insight in to which property users engage with the most. View the top performing pages along with the average time spent on site to find out if the trend in conversation that you’re monitoring coincides with site performance. From looking at historic data from Compete.com, my story seems to be backed up by TonightShowwithConanObrien.com seeing a 19.87% increase in visitors while TheJayLenoShow.com saw a 19.46% decrease. That looks like people are less interest in Jay’s site. Am I right?
Recommendation #3: Dive deeper in to NBC’s niche show communities and monitor the number of comments on Conan’s blog to Leno’s. As of now, Conan is seeing far more engagement with the average number of comments on blog posts around 300+ while Leno’s is only around 90. The people leaving the ease of their favorite top social networking sites to engage in these smaller communities are probably the most influential audience members. Embrace them.
Not looking in to the wants and needs of the public is what got NBC in to this predicament in the first place when they gave Jay Leno a prime time show. Top executives at NBC who are on the Jay Leno bandwagon shouldn’t be ashamed if #teamconan is more convincing than #teamjay. A more Web savvy user base is what will drive NBC in to the future and from the looks of my data, the future is with Conan.

Recently, I was sent to represent my employer at a local school district’s middle school career fair where I talked on job opportunities in technology – specifically online marketing. It was interesting to see that the students take a liking to the one area of online marketing that I find least fascinating – Paid Search. 

